Arranging Your Session
Arranging your online therapy or session takes just a few moments.
Questions? Use the Live Help feature at the bottom of the page to speak with Customer Service.
1. Begin by selecting your therapist:
2. Purchase your session
Click the above link for fee information and session options.
Pay online by credit card or check with PayPal, our safe, secure online company. You will not be charged until you personally enter your credit card information.
To pay by phone, call 1-866-450-3463 8:00AM-5:00PM M-F PST.
3. Complete Your Pre session Form
Your therapist receives this form before your session and is better prepared when the session begins. You don't have to waste valuable time because your therapist already has important information about you. Take your time when completing the form. Most people tell us that this process helps them prepare for their session, and gives them valuable insights into the issues they want to address in therapy.
4. Register and Schedule your appointment: *
Review your therapist's calendar and select the time that you want from their openings. Remember to make sure you schedule it your therapist's time zone. You can find their time zone on their profile in their "Virtual Office." Use this link if you're not sure how to convert time zones.
* Appointments are not necessary for email sessions. Your therapist will respond to you by email within 2 business days. For a FREE, secure email account, use this link: Safe-Mail.Net Live Help
We receive many requests for free therapy and counseling. Unfortunately, we are not able to provide free counseling services.